- It is our intention to deliver our customers fun costume jewelry, delicate handmade specialty pieces, and clothing at competitive prices. We do everything we can to ensure the quality and authenticity of our products, accurate photos, and take special care in packaging and shipping. With that in mind, please read the return policy before making a purchase. Unworn items can be sent back for exchange or store credit only. If you have additional questions about our products please email us at info@TheOxfordTrunk.com and we will do out best to answer any questions.
- If you have an issue please email us. Within each order is a RETURN CARD, if you would like to send your item back for an exchange or store credit please follow instructions on the card. If your order did not come with a card, no problem click here to print out your own. Returns are processed in the order they are received and take 1-3 weeks, shipping costs are not reimbursed, however you will not be charged again to send the exchanged items. Returns and exchanges after 30 days from the date the item is shipped will NOT be processed. Theoxfordtrunk.com reserves the right to reject returns sent or communicated beyond the return period limit, or items that are not in the original condition in which they were received. Please do not call or email regarding your return if it is before the 1-3 week time frame, this will only delay the process. Returns can be shipped to: The Oxford Trunk ℅ Returns 475 Washington Blvd. Marina Del Rey, Ca 90292
- SALE ITEMS- Are often FINAL SALE, if this is the case it will say so on the product description of the item. If the item is a FINAL SALE it cannot be returned or exchanged as it is a heavily discounted item.