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RETURN POLICY


Return Policy

  • It is our intention to deliver our customers fun costume jewelry, delicate handmade specialty pieces, and clothing at competitive prices.  We do everything we can to ensure the quality and authenticity of our products, accurate photos, and take special care in packaging and shipping. With that in mind, please read the return policy before making a purchase. Unworn items can be sent back for exchange or store credit only. If you have additional questions about our products please email us at info@theoxfordtrunk.com and we will do out best to answer any questions.  
  • RETURN POLICY- You have 30 days from the time you have received your order to return your item.  You have the option to get a refund back to your original form of payment, which will incur a 10% restocking fee OR a store credit which will not incur the 10% fee, you must indicate which option you want or you will automatically get store credit. Shipping costs will not be refunded and the customer pays the shipping cost for the return. 
  • Items purchased at 50% off or more are FINAL SALE
  • SALE ITEMS-  Are often FINAL SALE, if this is the case it will say so on the product description of the item.  If the item is a FINAL SALE it cannot be returned or exchanged as it is a heavily discounted item.
  • Ready to make a return? It's easy... email us here returns@theoxfordtrunk.com .